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With Christmas now in the rearview mirror, it’s time to let the season of returns begin. The National Retail Federation estimates nearly 15% of all purchased holiday items will be returned this year. And that’s costing consumers. 72% of retailers will be hitting folks with charges for returns – up from 66% last year. The fees and policies vary and other retailers will charge “restocking” fees, in part to discourage returns from making their way back to stores or warehouses.
